Freshworks Inc. (FRSH) Investor Day 2025 Transcript


Freshworks Inc. (NASDAQ:FRSH) Investor Day 2025 Call September 11, 2025 11:30 AM EDT

Company Participants

Brian Lan – Director, IR

Dennis Woodside – CEO, President & Director

Srinivasan Raghavan – Chief Product Officer

Ian Tickle – Chief of Global Field Operations

Mika Yamamoto – Chief Customer & Marketing Officer

Tyler Sloat – CFO & COO

Michelle Esgar – Head of Marketing and Customer Experience, Panasonic

Vineet Sachdev – Head of IT, RingCentral

Conference Call Participants

David Hynes – Canaccord Genuity Corp., Research Division
Elizabeth Elliott – Morgan Stanley, Research Division
Scott Berg – Needham & Company, LLC, Research Division
Matthew VanVliet – Cantor Fitzgerald & Co., Research Division
Taylor McGinnis – UBS Investment Bank, Research Division
Brian Peterson – Raymond James & Associates, Inc., Research Division
Madeline Brooks – Bank of America
Patrick Schulz – Robert W. Baird & Co. Incorporated, Research Division
Austin Cole – Citizens JMP Securities, LLC, Research Division

Presentation

Brian Lan

[Presentation]

All right. Can you hear me? Oh, great. Good morning, everyone. As you can see, today, we’re all about how Freshworks uncomplicates. It’s great to see so many of you in person, and I’d also like to thank everyone joining us via the live webcast. I’m Brian Lan, Director of Investor Relations here at Freshworks. And on behalf of the entire leadership team, it’s my pleasure to welcome you to Freshworks Investor Day 2025.

We have a full agenda lined up. But before we dive in, let me quickly cover a few housekeeping items. Okay. First is our all-important disclaimer slides, the highlight of the show here. Over the course of the presentation today, we will make some forward-looking statements. And as a reminder, actual results may materially differ from expectations. You can find the associated risks and disclosures, along with the reconciliation of our GAAP and non-GAAP results in the presentation, which will be made available on our Investor Relations website



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